Server not responding - Printable Version

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Server not responding - w8be - 2023-10-10

I am getting a error when trying to fetch from a Node-RED http request node from a person in Australia. I am parsing out the key info and it works fine my locale in the US.   However the user is getting a "No response from Server" message.  Does any one have thoughts on why this would occur?  The user can fetch the data from Chrome and we can ping   Why would the server deny the request?